Our Blogs

Let the Silence Do Your Talking

Let the Silence Do Your Talking

When I recently phoned to schedule removal of my car’s winter tires the shop owner advised me that “their tire policy had changed, and there would now be additional charges for their work”.  I thought for a moment then reminded him that a major incentive for buying...

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Business Execution is Like Building a Puzzle

Business Execution is Like Building a Puzzle

We have a popular puzzle table at our family cottage, where it seems people just can’t walk by a partially completed puzzle without stopping. Centrally located, our puzzle table always has a puzzle “under construction”, where family and visitors alike seem...

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What 3 Things Would You Change In Your Business?

What 3 Things Would You Change In Your Business?

If you could improve three things within your business what would you change? The best-run companies look for opportunities to improve. In fact, they are the ones most likely to pursue and embrace change for the better. While every business is unique, we have found...

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